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Yes, it reduces the error, and saves time, more effectively it increases the efficiency of your team.
I don't dare to negate all of the above answers. However, execution of 'detailed sales process' will sure continue to get same results that company has been getting through years. But if you want new improved results, why not consider giving your sales team some freedom over this process. They might sometime bring some excellent ideas that could boost your sales figures.
Don't take my answer as being opposed to having a process. Rather I want to emphasize that let sales team have a say and probably let them execute their methods and see how it works. Regardless, monitor and measure the results more frequently to avoid any pitfalls or to accept any good practices.
I personally agree with a more granular process for sales teams. While most may look at detailed processes to be a type of micro-management, when it comes to any department dealing with, influencing or drafting contractual documentation, I find it completely necessary. A keen understanding of the sales process avoids possible errors, in pricing, schedules, and ultimately ensures appropriate turnovers. This leads to a smoother transition into professional services and a positive start for the client.
This is a fundamental issue and EVERY SALES PERSON joining a company should be provided with a detailed sales process and sales managers should ensure that each and everybody in his team has a good understanding of the detailed sales process and following it.
The detailed sales process should also be reviewed systematically every three months in sales meeting and updated continuously and sales team members requested to make suggestions for its improvement.
There has to be set guidelines to be followed from starting the deal negotiations to the actual paperwork and documents needed to conclude the sale process. This is the resposibility of the Sales Manager.
If you do not have those steps in place and have it monitored, there will be major consequences that will reflect negative on the sales person, manager and company.
In my pass work experience, this was non-negotiable business practice with serious implications.
This is basic and done during induction
Without a detailed sales process given to the sales team you will lose some customers & deals due to insufficient knowledge of new sales persons, for example company sales policy without knowing all the policies of your company in sales you cannot work.
i think yes
if you provided them with details you will gain the desired purpose
they will be comfortable at work gaining more profits making excellent rates
:)
Sales process most often refers to a repeatable set of steps your sales team takes with a prospect to move them from early stage to a closed customer
Whether the sales process inefficiency lies in preparedness and training, teamwork, motivation, organization and use of sales data, or communications with the sales staff and other departments of the company, these issues have to be addressed if you ever want your business to grow and thrive
That is a basic thing to do on the first day of induction.
Certainly. I believe so. All stakeholders particiapte in constructing the best practice processes.