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Is it necessary to provide your sales team with a detailed sales process?

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Question added by Ahmed Abdurrazzaq , General Manager , VTEL
Date Posted: 2014/01/24
Deleted user
by Deleted user

Yes, it reduces the error, and saves time, more effectively it increases the efficiency of your team.

syed mohiuddin
by syed mohiuddin , Digital Marketing Specialist , Global Info Ltd

I don't dare to negate all of the above answers. However, execution of 'detailed sales process' will sure continue to get same results that company has been getting through years. But if you want new improved results, why not consider giving your sales team some freedom over this process. They might sometime bring some excellent ideas that could boost your sales figures.

Don't take my answer as being opposed to having a process. Rather I want to emphasize that let sales team have a say and probably let them execute their methods and see how it works. Regardless, monitor and measure the results more frequently to avoid any pitfalls or to accept any good practices.

 

Marc Huddleston
by Marc Huddleston , Major Account Director , Harris Corporation

I personally agree with a more granular process for sales teams. While most may look at detailed processes to be a type of micro-management, when it comes to any department dealing with, influencing or drafting contractual documentation, I find it completely necessary. A keen understanding of the sales process avoids possible errors, in pricing, schedules, and ultimately ensures appropriate turnovers. This leads to a smoother transition into professional services and a positive start for the client.

Fazal Ebrahim Dawood
by Fazal Ebrahim Dawood , Chief Executive Officer , Stardist Ltd

This is a fundamental issue and EVERY SALES PERSON joining a company should be provided with a detailed sales process and sales managers should ensure that each and everybody in his team has a good understanding of the detailed sales process and following it. 

The detailed sales process should also be reviewed systematically every three months in sales meeting and updated continuously and sales team members requested to make suggestions for its improvement. 

 

NADINE COMBRINK
by NADINE COMBRINK , Regional Sales Manager , UNI-SELL Sales & Merchandising

There has to be set guidelines to be followed from starting the deal negotiations to the actual paperwork and documents needed to conclude the sale process. This is the resposibility of the Sales Manager.

If you do not have those steps in place and have it monitored, there will be major consequences that will reflect negative on the sales person, manager and company.

In my pass work experience, this was non-negotiable business practice with serious implications.

Oomar Elias
by Oomar Elias , Chief Operation Officer , Private Equity Banking

This is basic and done during induction

Mohamed Awad Elkareem Mohamed Ahmed Abdelrheem
by Mohamed Awad Elkareem Mohamed Ahmed Abdelrheem , Deputy General Manager Manufacturing , CTC Group Company / Delta WM , LTV, REF, Aircon & EVAP Factoy

Without a detailed sales process given to the sales team you  will lose some customers & deals due to insufficient knowledge of new sales persons, for example company sales policy without knowing all the policies of your company in sales you cannot work.

Ahmed Farouk Mohammed Helmy
by Ahmed Farouk Mohammed Helmy , Sales Executive , Sharaf DG

i think yes

if you provided them with details you will gain the desired purpose

they will be comfortable at work gaining more profits making excellent rates

 

:)

 

TARIG BABIKER AL AMIN
by TARIG BABIKER AL AMIN , Head of Planning and Studies Unit , Sudanese Free Zones and Markets Co.

Sales process most often refers to a repeatable set of steps your sales team takes with a prospect to move them from early stage to a closed customer

Whether the sales process inefficiency lies in preparedness and training, teamwork, motivation, organization and use of sales data, or communications with the sales staff and other departments of the company, these issues have to be addressed if you ever want your business to grow and thrive

Jean Pierre Alain
by Jean Pierre Alain , Executive Group Food & beverages Manager , Sun Hotels Group

That is a basic thing to do on the first day of induction.

Mohammad Tohamy Hussein Hussein
by Mohammad Tohamy Hussein Hussein , Chief Executive Officer & ERP Architect , Egyptian Software Group

Certainly. I believe so. All stakeholders particiapte in constructing the best practice processes.

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