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The clouse8 is the continual improvement
Clause8 of the ISO9001 standard talks about:
1. Conformity to product requirements
2. Conformity of the QMS
3. Continual improvement of the effectiveness of the QMS
To achieve these3 points, there are several practices followed like:
1. Customer Satisfaction
2. Internal Audit
3. Continuous monitoring/measurement of the processes and products
4. Non-conformities in products and processes
5. Analysis of all data
