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The quality internal auditors are usually managed by the QD and they perform the internal audit beside their regular jobs, the ISO standard requires the auditor not to be part of the audited process/function to guarantee the audit objectivity, so how do you resolve this issue in your organization ?
I guess you already answered your question, you may apply one of the following options:
1. Outsource your audit.
2. QD can still perform audit, but if the audit planning and management is assigned to one staff, then another staff from QD (who is not involve in the audit planning process) can audit the audit procedure.
3. You can train an auditor (or auditors) from other departments (production, maintenance, marketing ...etc). but if you do that you need to have a criteria to determine and evaluate auditors competency.
Note: auditor training can be in house, but again determine auditor competency .
good luck
Yes! For your first question.
No! For your second question. Here, we have considered having internal auditors from other departments of the company, if they too seemed unreliable then it’s now the question of competent auditors (internal auditors) within your company. The word internal audit mean insource I think so, if you outsource it then it will be external audit.
