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No, If the maintenance team did not exist, the sales team would succeed because the after sales service is more important than the sale.
No, Both are involved equally in the customer service process, unprofessional customer service from sales can lead into over expectations of the service which reducing the customer loyalty after he discovers the real situation, in other hands service department can affect the customer decision, as the loyal customer always having a good service experience
Absolutely No
Both of them are important, moreover the service team is more important than the sales team cause if they give the customer bad service it will affect the sales directly
No, of course
Monday is complemented by some because in the case of sales and services Tddr bad sales and if they do not sell no services
NO
i thing the sales team isn't important than service because if i make order to retail and there are problems and nothing action from service team , you can't sell any more to your customer
it is my view