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First : you have to check your inventory turnover equation to be sure that the turnover period has the right time.
Second : analyse sales and stock for all items to identify the stagnant parts.
Third : determine the reasons for stagnant parts ( over stock – price – obsolete- ……..)
Fourth : in cooperation with service centers to get rid of stagnant items through sales promotion.
First : You Should Identify The Category Of The Items Which Are Slowly Moving Or Usually Un Available
Second : You Start Studing How Much Were These Items Requested, And Why Were They Lost Of Sale ( Price, Availability,.....etc.)
Third : You Start Studing The Possible Means Of Solving The Problem ( Price, Model Of Vehicle,.....etc.)
Fourth : You Manage With Service Advisers To Give You A Feedback When One Of These Items Requested To Take A Suitable Action ( If Price Problem , Usual Solution Is Fair Discount To Avoide Lost Of Sale And Manage A Good Profit For The Company ) Or ( If Availability Problem, You Study Why Not Keep It On Stock To Avoide Any Lost Of Sale And Applicable On Models )