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To care for a customer, you must ensure you listen much and have a clear understanding of what he want and say then you fin d a way within guidline to attend to him in a friendly way. you must be able to put yourself in the shoe of a customer. you also ensure he is certisfied with the service given to him. when the need of a customer is met you have also cared for him and it will attract a repeat purchase.
WELL ITS SIMPLE WHEN CUSTOMER COMES TO YOU OR LANDED IN YOUR SHOWROOM OR HOTEL THAT MEANS HE IS HALF SOLD (TERMINOLOGY USED IN SALES FIELD) THAT MEANS YOUR HALF OF THE WORK IS DONE HERE NOW ITS YOUR CHANCE THAT HOW PROACTIVE YOU ARE TO ANALYZING THEIR NEEDS AND AT THE SAME TIME YOUR ARE BUILDING THE RELATION SHIP BY GIVING AN ADVISE AND TAKING OWNERSHIP(MEANS YOU ARE PROMISING THE CLIENT TO GET IT DONE OR YOU ARE THE ONE WHO IS TAKING RESPONSIBILITIES ON BEHALF OF YOUR CLIENT TO GET IT DONE ) THATS THE REASON THESE PRINCIPLES ARE INTERRELATED AND WORKS OUT EFFECTIVELY
