Register now or log in to join your professional community.
What has a particulat value is not just Customer Satisfaction, because another six or ten companies may satisfy the same customer.
What really counts is Exceeding Customer's Expectations
1. Welcome every customer with a smile.
2. Be friendly, polite, and respectful.
3. Show the customer that you care.
4. Make each customer your top priority and provide your best service.
5. Go the extra mile to ensure they are served, do more than you’re paid for.
6. Make each customer experience special.
7. Real-Time Response
8. Ask for Feedback
9. Reward Loyalty
10. Have an FAQ Section
11. Get in Touch with Customers
12. Live Chat for Website
13. Value What Customers Say Online
14. Practice Politeness
15. Treat Employees as Customers
16. Yes to Special Requests
17. Use Positive Language .
I think it is the extra mile to satisfy a customer .
and i hope to see more of the extra mile in other minds .
I concur with Stamos Triantafillou and over and above that the anticipation of customer needs before they even ask for anything, the after sales service that one should offer after a customer's thoughts that you have actually satisfied their needs.
