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How can you be sure that your email bank statement is safe?

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Question added by Bassem Al-Ahmad , Financial Director , ADR
Date Posted: 2014/03/12
Stoil Zhelyazkov
by Stoil Zhelyazkov , Marketing Manager , Self Employed

I am a customer of HSBC UK, Postbank Europe, and Hellenic Bank Cyprus, however, none of them offers email bank statements for security reasons. So i find this question very interesting. Which banks offer email statements to their customers?

Sameer Khan
by Sameer Khan , Financial Accountant , Centro Salama by Rotana

E-mail bank statements are not secured as they have inherent problems and after all, every technological aspect has it's own limitation but, yes opting for the email bank statement you are exposing your self for avoidable risk.

Ali Hammad Naeem
by Ali Hammad Naeem , SUPPORT CONSULTANT

By making sure your credentials over the statement are as per the information shared with bank. Meanwhile you can verify below:

 

1. Name of beneficiary (Company name or individual)

2. Bank account opening date

3. Duration of the statement

4. Address of the beneficiary

5. Contact Details

6. Bank Account number 

7. Type of Account

8. Bank Address

9. Domain of the email generator (it must be with bank's web domain)

10. File must not be JPEG Image 

Divyesh Patel
by Divyesh Patel , Assistant Professional Officer- Treasury , City Of Cape Town

I live in South Africa and we can access our bank statment via email.

 

There are options to get bank statement:

 

1. Email

2. Post

 

How the scam works

  • Fraudsters send you unsolicited/un-requested emails
  • Emails are purportedly from your bank
  • Emails request you to click onto a link in the email to update your personal details
  • Once clicked, the link will divert you to a fraudulent or spoof website
  • The information is sent to the fraudsters who defraud you.

Do

  • Type the website address into your Internet browser rather than clicking on a hyperlink in the email
  • Only use secure Internet banking sites
  • Beware of unusually long website addresses
  • Contact your bank immediately if you have compromised confidential information
  • Remember that a bank will never request you to confirm confidential information via email or the Internet.

Don't

  • Click on a URL contained in the body of the email
  • Reply to any of the emails.

 

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