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As an account manager, you work on two fronts: the clients and your company. Both require excellent communication skills. You need to earn the trust of both clients and managers, to convince both sides to close the best possible deal. Teamwork is probably more related to coordinating actions with the company, the development, sales, and marketing departments.
Effective communication is crucial for making professional presentations to a group, establishing one-on-one rapport at an executive level, writing clear and detailed reports, and communicating via email and phone conversations. with the ability to earn the trust of customers, and explain the advantages of the deal.
Teamwork is more related to develop the team that will be an asset, they must show them that they are willing to do exactly what they expect from them.
Thanks for the invitation..In account management the relationship between teamwork and communication is just like our backbone as we can not move without our backbone just like teamwork cannot be done with best communication skills..so any manager who is best communicator is best manager and always successful..and you already explain it very well :)
Accounts manager's job is building constructive relationships, it should contribute to the companies requirements, it should enhance customer patronage on the other side;
And these two are possible with efficient management of accounts department for receivables and payable, by being a part of the efficient Team work. The efficiency of the team and their capacity to find out solutions for discrepancies through an effective style, frequency, priority, documentation and its mutual exchange, appropriate and timely communication is really a challenge and require concentration,attention,response,motivation and result oriented.
agreed with patel,,,, nice one bro.....lot of people learn from you including me.
Team work is only possible if you are able to communicate well with your team and team works towards one objective that is target fulfillment.
Communication Skills as far as account management is concerned means that if you are able to understand the needs of customer and address to his needs and get the business.
Communication towards customers and colleagues is the guide that makes account managers keep on track towards achieving goals for both customers and company.
No account manager can meet all customer's needs on his own. His colleagues (from all departments) are the ones who will implement any solution he offers to customers. Their full cooperation is the key to make his promises to customers come true.
u ask and answer as well
agreed with u mr Divyesh
Excellent communication can make client to think account manager working for him inside company while at the same time account manger keeping companies interest at top.
A part from the importance of communication and trust explained by others, strong feeling of inter dependency has to be inculcated for a cohesive team effort.
