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Describe the last time a person at work became irritated or lost his/her temper. What did they do? How did you respond? What was the outcome?

Event Management Administration Project Management Human Resources Management
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Question added by Ehab Fouad Mohamed Hassan
Date Posted: 2014/03/22
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Deleted user
by Deleted user

Being a consumate professional in these types of situations always trumps!

Mustaque Ali
by Mustaque Ali , Program Manager , Independent Program Management Consultant

This happened during one of the performance appraisals.

 

One of my team members rated his work highest and as a manager when I highlighted and gave a lesser rating, he didn't agree and became agitated/lost temper supporting his rating.  

 

I showed all the evidences for the lower rating which he couldn't deny and finally agreed.

 

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