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Security Operations are tidious and demanding both on physical and mental health of a security team. How can we maintain team interest?

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Question added by Tanveer Hussain , Hotel Shift Manager , Americinn By Wyndham
Date Posted: 2013/06/12
Hassan Raza
by Hassan Raza , Lieutenant Colonel(Retired), Tamgha i Imtiaz (Military) , Pakistan Army

Have shifts of short duration.

Employment of more than one pers at one place.

Learn about and give staff the necessary items to maintain their interest.

Keep them busy in various drills and procedures.

Monitor closely and frequently.

Develop close relationship with staff.

Mohamed Elridy
by Mohamed Elridy , Cairo Regional Security Manager , Juhayna

letting them know the important role they are playing is a way and definitely the appreciation  of the company through a good motivational system . 

Saud Ahmed
by Saud Ahmed , Major , army

By having continuous close liasion with the security staff so that the should remain onthe watch that their security officer is observing him.

Monitoring the schedule and counter check from amongst the staff.

Deleted user
by Deleted user

and liable and responsibility of liability.

Tshita Mokgalwane
by Tshita Mokgalwane , Mechanical Fitter , Eskom,

If you implement set regulations cautiously and check the response and deal with it continuously , improving where there is a need

Sudhanshu Negi
by Sudhanshu Negi , Senior Manager , Genpact - India

Apart from regular work try to engage the team in team building activities such as some sports outing sometimes.As well introduction to new technologies always serves as a better way to deviate the daily routine work.

From my experience i always make sure there is some technical challenge running in the team from cybersecurity space which keeps them updated and busy at the same time.

Tanveer, you can begin by:1.
Getting the team to document HOW the monotonous job runs are to be performed with the relevant details2.
Introduce cross trainings - wherein old members train the new joiners and vice versa (new minds give more and sometimes better and optimal ways of doing things)3.
Keep moving the old members up the team hierarchy - make them team leaders (as an example)4.
Do job rotation - internal or within the departments The above is not an exhaustive list - but definitely a good starting point to keep your team FRESH and delivering Wishing all a happy ramadan.
Take care

younes barbara
by younes barbara , younes , marjane

Thank you for this information useful and wish you a happy Ramadan Mubarak

Hello Tanveer Hussain,

your question is very simple one but the answer is much more dificult.

Everything depends of your company interest and duties.

the most important thing is to work very hard with your people. The staff have to know the firms status, the global point of view, rules within the company, their status, the duties and rights. 

The personal contact-to comunicate with them, to hear their meaning, problems, inovation for the duty. Give them know that any improvement which is offer by them will be appriciate well enough to coreague them to be more involve in.

To keep them in good condition in your above mentioned states starts by the recruitment proccess. Then you may try personal access, give them the ideas why they are hired. To give them feelinig that they are very important for you. participation in your field etc...

We can try to solve it next time much more in great detail.

With best regards,

MH

Paul McAlpine
by Paul McAlpine , Deputy Project Manager , Omnisec International Security Services

I know that setting at a post for hours on end can be very boring.  The key to keeping intrest is part management/supervision and part employee.  The on-duty supervisor should if possible make contact with the posted employee, either in person or by phone with some sort of set schedule.  The employee should be moving around on post if possible, have access to food/water and the facilities.  The employee should know his or her area inside and out and should make a written entry on a activity log every half hour.  The Officers should also rotated their posts every two hours.  Training should be on-going.  Security Officer credentials i.e. minimum basic security knowledge, First Aid, AED, CPR and firearms, if required should be provided by the employer.  

معتصم بن طريف
by معتصم بن طريف , محاضر في مجال السجون , الامن العام الاردني

it depends first : the type of company seoand : the number of employees third:the nationality of the staff and there are other things but considering this simple overviwe of what must be done ....

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