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As a staff your line manager humilities you infront of a guest whats your best reaction at that moment bearing in mind he didnt enquire whats wrong?

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Question added by miriam mwangi , CUSTOMER SERVICE EXECUTIVE , EMAAR MALLS GROUP
Date Posted: 2014/03/25
Nisar Khan
by Nisar Khan , Sr.Buyer " Fashion Retail-Textile" , Fawaz Abdullaziz Al Hokair & Co.

Patience at that moment, as Boss is always right. if he/she wants to prove you wrong. then you are wrong. Later on he/she will realise and discuss and you can clarify. No need to argue, you will never win.

Santosh Kumar Jangid Santosh
by Santosh Kumar Jangid Santosh , Area Sales Manager , SP Techno Solution Pvt Ltd

Without mistake or mistake’s confirmation nobody humiliate .

If it’s happened by mistake than Wait for your turn…. Discuss & clarify things about reality.

Never react or take decision immediately. According to yours question he already done(Immediate Reaction)…..But don’t become guilty by doing the same .

 

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