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What is your biggest challenge you have as a HR / Trainer since you started and so far ?

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Question added by Hossam Alsaqqa , HR Projects Operations Manager , Enjaz Enterprise and Consultancy
Date Posted: 2014/03/28
Saiful Islam Hiron
by Saiful Islam Hiron , Site HR Manager , Handicap International

1. Short term project duration.

2. Budget constraints.

3. Identifies the training effectiveness.

4. Participants are not same ground.

Subhranshu Ganguly
by Subhranshu Ganguly , Quality Analyst. , WIPRO

Working in a BPO for a voice process  the biggest challange is making the new hires comfortable to interact with people in the US10, 000 miles away. The process is called fish bowling. The new hires are kept in charge of the tenued reps and told not to be nervous. That the people are far away. They can shout at you  but cannot harm you. You shouldbe confident  and work honestly. The success rate is not very high but the attrition rate is. As doingthe graveyard shift is not everyones cup of tea.

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