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What are some of the major differences between organizational and consumer buying decisions?

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Question added by Abdul Rehman Zaheer , Marketing & Projects Specialist , King Fahd University of Petroleum & Minerals
Date Posted: 2014/03/30
Ahmed Abdel Hamid Abou Samra
by Ahmed Abdel Hamid Abou Samra , General Manager , Max Muscle Elite

The are major differences from2 facets, the first is that the objectives and motivations of buying. Whereas, the second is process of reaching the final decision. For the motivations, single consumers, when the need arises there would be some sort of involvement that ranges from low to high involvement depending on the type of product and risk attaching to it and that's to satisfy specific need. while organizations make buying desicion based on  very complex process where many people and departments participate in the buying decision to maximize profits and to reduce costs. The final outcomes for an invidual customer, if they are not satisfied, they would never go for retrial. organizations, in case of failure, the losses are incurred.

As far as the process concerns, the single consumer starts with a need that, in core, is emotional. Organizations have mainly financial aspects from searching through purchasing Dep. till the final decision is made.

 

Jafer Ali
by Jafer Ali , Assistant Manager Sales , Easa Saleh Al Gurg Group

Organization - Decision on quantitative and qualitative analysis, Cost benifit Analysis

Cunsomer - Emotional, influence of dear and nears, socio economic factors also effects.

Joseph El Antoury
by Joseph El Antoury , Sales Manager , Industrial Machinery

Quantity  And Price

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