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Do you know and understand are your customers primary needs and wants?

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Question added by Reem Zoubaidi , Marketing Manager , Genersys Jordan Ltd.
Date Posted: 2014/03/31
Ali Abdelwahed
by Ali Abdelwahed , Senior Digital Marketing Specialist / Audience Extension Team , Cox Automotive Inc. (Kelley Blue Book, Autotrader.com)

First of all their need is my product or service that my company sells or offers.

Our service, price, selection, quality of product should meet and even exceed what our customer was expecting and even exceed our competitors to keep our customers coming back.

 

 

Deleted user
by Deleted user

It is not known and understood the tastes of customers infact, WE HAVE TO EFFICIENT TO UNDERSTAND & KNOW THE NEEDS AT PROMPT IN REAL TIME ACTIONS

Abdul Samad Nadeem Malik
by Abdul Samad Nadeem Malik , Business Support Officer , Thimar Al Jazirah - 3M ESPE

The Six Basic Needs of Customers

1.      Friendliness

2.      Understanding and empathy

3.      Fairness 

4.      Control

5.      Options and alternatives

6.         Information

 

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