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Primary problem:
|- Product out of reach, customer wants to try n buy but product is not availabe in market
Chanllenges:
|- Easy buy, like no EMI option to buy
|- Trust factor
Frustratation:
|- all the abv mention
|- When promises are not delivered by the co
I do not agree that customer have problems & challanges, the problems and challanges starts after we have provided them product & services without understanding their proper needs and this IRRITATES them at the peak point.
Customer is always person who generates the revenue.
Most important to the customer is to find new market or enhance its current products/services
This question is too general and should be specific to the industry and each company. Some examples include not being helped when in store, customer service response time is very lengthy, bad service policy, no stock, no new models, etc....
Site customer specifies the type of customers and determines the quality of the product or the extent of their requirements, for example, I can not foodstuffs for exhibition clothes I am talking about a large amount and also I can not sell without a resource to be
Promises that aren’t kept (over promising, under delivering).
