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Supply chain managers have a tremendous impact on the success of an organization. These managers are engaged in every facet of the business process – planning, purchasing, production, transportation, storage & distribution, customer service, and more! In short, these managers are the “glue” that connects the different parts of the organization. Their performance helps organizations control expenses, boost sales, and maximize profits.
Two additional roles focus on facilitation and collaboration. Because supply chain managers touch so many different parts of the business, they are in a unique position to help other functions execute their strategies. They are also called upon to diagnose and support the needs of external supply chain partners. Here are just a few examples of these cross-functional roles:
1) forcasting the market demand.
2) Scheduling the items to the supplier as per the market requirement.
3) follow up for the material
4) delivery the item to the customer on time with right quality and in right place.
5) handaling the return shipment, customer complaints and NCM.
6) perparing the supplier delivery performance as per their performace.
7) escaliting the issues to procurement & quality team.
8) Continuous improvement in supply chain
9) reducing logistics and transportation cost.
etc