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In the world of Project Management, what is the difference between: 1- Issue. 2- Conflict?

Team Building PMP Leadership Project Management Human Resources
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Question added by Raafat Sallam , Organizational Development and Training Consultant , Training Centers, Marketing Organizations.
Date Posted: 2014/04/02
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German Andrés Plata Tobacia
by German Andrés Plata Tobacia , Project Engineer , ESSI S .A

I think that the issue is something without great importance. The issue is going to test your knowledge.

The conflict can generate a delay in the project leadtime, is something important. The conflict is going to make you improve your knowledge.

Themali Silva
by Themali Silva , Sr Technical Product Manager , Plusgrade

A conflict is an issue. Conflit means when two things are a mismatch and dont agree with one another, in a conflit a decision has to be made to move on.  An issue is basically any problem, someone not finishing in time or requirements not clear, these can be managed based on severity and dealt with immediately or later.

Mashooque Ali Narejo
by Mashooque Ali Narejo , Internal Audit Cheque Section Capital Development Authority Islamabad as a Sr. Auditor/Accounts Superintendent form 7 , Capital Development Authority

ISSUE An important topic or problem for debate or discussion:the issue of racismraising awareness of environmental issues CONFLICT

Conflict

While no single definition of conflict exists, most definitions involve the following factors: there are at least two independent groups, the groups perceive some incompatibility between themselves, and the groups interact with each other in some way

There are several causes of conflict. Conflict may occur when:

  • A party is required to engage in an activity that is incongruent with his or her needs or interests.
  • A party holds behavioral preferences, the satisfaction of which is incompatible with another person's implementation of his or her preferences.
  • A party wants some mutually desirable resource that is in short supply, such that the wants of all parties involved may not be satisfied fully.
  • A party possesses attitudes, values, skills, and goals that are salient in directing his or her behavior but are perceived to be exclusive of the attitudes, values, skills, and goals held by the other(s).
  • Two parties have partially exclusive behavioral preferences regarding their joint actions.
  • Two parties are interdependent in the performance of functions or activities.

Steps to manage

  1. Anticipate – Take time to obtain information that can lead to conflict.
  2. Prevent – Develop strategies before the conflict occurs.
  3. Identify – If it is interpersonal or procedural, move to quickly manage it.
  4. Manage – Remember that conflict is emotional
  5. Resolve – React, without blame, and you will learn through dialogue.

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