What's Customer Relationship Management (CRM)?

Customer Relations Customer Relationship Management Management

Question added by Fida Abo Alrob , Sr. Copywriter , Imena Digital
Date Posted: 2014/04/06

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by Abdul Samad Nadeem Malik , Business Support Officer , Thimar Al Jazirah - 3M ESPE

CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way.

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