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1- Staff are empathetic
2- Problems are viewed as opportunities
To show concern, staff should be empathetic , problems are viewed as opportunities to demonstrate reliability and credibility and thus show concern!!
1- Staff are empathetic and 2- Problems are viewed as opportunities
2- Problems are viewed as opportunities
1- Staff are empathetic
Well, concern is1 and2 which shows feeling involve in it, like empathy is concern one for another, and havong concerns for problems