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What is the difference between ITIL and ISO 20?

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Question added by Deleted user
Date Posted: 2014/04/23
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Mohammed Thiab
by Mohammed Thiab , Founder / Chief Consultant , MV Consulting

I assume you mean ISO20K (ISO20000)  ...  ITIL is the best practice guide to IT service delivery and management

ISO20000 is the standard and ceertification based on ITIL/ITSM

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