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In some organisations like Convergys you have a concept of FISH BOWLING. Here new recruits are kept in a dummy production floor when they get on the job training. During this training the focus is on issue resolution of the customer and not on AHT or ATT or ACW. Thy are watched by the sme's (subject mattar experts) eagles eye.Most of the emploees hit the productin floor within15 days. Some take10 days more. The rrest are rejected.
1. Meet and congratulate.
2. Orientation or induction.
3. Training scope.
4. Workers engagement.
Can break the psychological barrier between the workers inside the facility job training on teamwork and team spirit and motivate workers, some logos for meaningful and which comes to fruition at the facility and workers such as working under the banner of All of the individual and the individual for each exchange incentives and plate work in honor of the more workers distinguished within the facility, and this is doing support of belonging to the worker within the facility
Team building activities.
