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What is a good website on Help Desk Management?

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Question added by Rana Alnajjar , Web developer , Lebcards
Date Posted: 2013/06/16
Keegan Sequeira
by Keegan Sequeira , Independent Contractor – Website Design and Content Management , Marvin Jeter, Education Consultant / Ice House Alley Warehouses / A Grand Affair

If I understand the question correctly, I think you mean the best tool to manage tickets in a help desk environment. I personally like the tool iSupport; however, Salesforce is also quite good.

 

Here's a website that gives you a listing of some of the top products used by help desk management teams:

www.softwareadvice.com/crm/help-desk-comparison

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