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As a retailer in the food industry, list 5 other ways in satisfying a customer.

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Question added by obinna joseph , distributor , glory enterprises
Date Posted: 2014/05/05
Muhammad Saey
by Muhammad Saey , Senior Veterinary Doctor , PAFN Public Autority for Food and Nutrition

Customer satisfaction:

  1. Good Manufacturing Practices implementation of quality system and food safety certification.
  2. Promotion offers and least competitive prices.
  3. Good clean and neat shelf show and packaging.
  4. Good monitoring of logistics and required temperature wise displays.
  5. After sales service feedback of customer satisfaction, public relations and regular questionnaire.

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