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Distraction is a personal matter. One can be distracted if there is loud noise or music and another would concentrate well in the noise. so it differs from one employee to another.
But if we want to mention somethign that can be generalized, I think distraction can be related to management style. For example a manager who keeps popping up with new tasks and asks an employee to leave what he is doing now and shift to the new task would cause a lot of distraction and negatively affect productivity. Also micromanagement is a distraction. If you are concentrating on a task and your manager comes to ask questions like how are you doing it? why this and not that? why didn't you CC me on the email? .... This would cause distraction too.
1. Work Time Flexibility
2. Work enviornent ane place
3. Social media
4. Talking to collegues vide mobile phone
5. New websites
6. Exchanging emails
There would be no distraction if the employee would love his job and would find joy in doing it. Distraction appears as a mean to cope with an unhappy situation at work. So, to answer to your question, the employee is distracting himself. Websites, games, office chats and so on are just ways of doing it.
Co-workers,using loud voice tone during conversations .
Unidentified, unutilised and left aside strengths / potentials of the employees makes them available to get distracted.
Internet, Social media, News on sports/politics, Louder discussions around, IM (frequent pings from friends/family), etc..
During peak hours we`ve got mulit-nationals that brings barrier of communications and un able to deliver equal service.
1- No clear assigned tasks
2- No Feedback
3- No accountablility
shouting, abusive laguage,harsh response and such kind of acts will distruct one out of concentration in the work.
