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How do you interact with customers who lack patience?

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Question added by Rana Alnajjar , Web developer , Lebcards
Date Posted: 2013/06/16
Ibraheem Najm
by Ibraheem Najm , Psychosocial Assistant , International Rescue Committee

I start by trying to calm them and giving them detailed axplanations about the delay, offering them drinks or whatsoever to distract them for a while, woth discrete tries to finish their work in the shortest time possible

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