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To whom should the employer give preference either to employee or customer when customer commits mistake with partially on employee?

Customer Satisfaction Customer Focus Customer Driven
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Question added by Sivakumar k , MECHANICAL INCHARGE , Acgc
Date Posted: 2014/05/14
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Muhammed Rafeek
by Muhammed Rafeek , Accountant , Springs Water Factory Co Ltd

Employer should check whether he can solve it or not... But preference should be to customer.

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