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Why it is very important to use the caller name while interacting ?? with the phone call

Office Work Tourism Customer Service Front Office Receptionist
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Question added by Abdulmoneem Hashem Emara , customer service supervisor and office administrator , Gulf Bridge Services (visa services company)
Date Posted: 2014/06/06
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Andrew Jairo
by Andrew Jairo , Distribution Assistant , Nation Media Group ltd

to establish a cordial  relationship between myself and the caller and enhance  better clarity and reference in case you need to follow up

suneesh thachakunnel
by suneesh thachakunnel , Document Controller , Kharafi National

Name is very important for future  conversation and further correspondance if required.

glorina salvacion
by glorina salvacion , Secretary /Accting department , KAZ Contracting & Engineering

To clarity and reference in case you need to follow up.

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