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Training will be in-person.
E-mail writing: what e-mail, why e-mail, style, structure, give sample, word choosing and how to write an e-mail with excercise.
Etiquette: How to behave with other, interpersonal skills, respect policy, how to use teleohone, fax, how to behave with internal and external guest.
let them follow your e mail structure and style, after all you are a leader who leads by example, allow them to follow.
