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Customer Service
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Salam Assi's image
Question added by Salam Assi Customer Service Officer Etihad Bank
7 years ago

Do you believe there should be a specific script for customer service agents?‎

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Customer Satisfaction
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Question added by Safei El Din Ali Customer Care Manager CCC
8 years ago

What are the steps needed to design a new process ?‎

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Customer Service
Call Center
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Customer Service Oriented
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Question added by Ahmed Fawzy HR Manager Sleepless Diligent Services.
7 years ago

What is the most efficient way to monitor CSRs while working?‎

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Customer Satisfaction
Customer Service
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Safei El Din Ali's image
Question added by Safei El Din Ali Customer Care Manager CCC
8 years ago

What is the best way to calculate the service level?‎

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Customer Service
Call Center
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HR Consulting
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Question added by Farah Husni Supply Chain Manager Supply Chain Corp
10 years ago

What are the best ways to reward call center employees?‎

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279
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Customer Service
Call Center
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Nuha Ali's image
Question added by Nuha Ali writer freelance
10 years ago

What are the responsibilities of a call center representative?‎

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Lead By Example
Call Center
Call Center Development
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Question added by Hafiz Ibrahem Adam yalatef Contact Center Manager Advanced BusinessOrbit Road
8 years ago

What are KPIs Measuring Standards for a call center? ‎

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Customer Service
Customer Focus
Client Service
Call Center
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Question added by Farah Husni Supply Chain Manager Supply Chain Corp
10 years ago

How do you deal with stress and work issues? Does this reflect on your clients when talking over the phone?‎

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10
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146
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Customer Service
Customer Focus
Client Service
Call Center
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Question added by Nuha Ali writer freelance
9 years ago

What are some Do's and Don'ts in Call Center?‎

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Customer Service
Call Center
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Question added by Fadel Dakdouk Project supervisor Zajil Telecom, KEMS
9 years ago

As a Member of call center team are you afraid to ask many questions to your leader?‎

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