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Ron Swanson's image
Question added by Ron Swanson Software Developer Abb - Other Locations
1 year ago

Wybór wielokanałowego oprogramowania call center?‎

Wsparcie i konserwacja są ważnymi kwestiami przy wyborze wielokanałowego oprogramowania call center. Voiptime zapewnia swoim klientom kompleksowe wsparcie techniczne i se‎ ... See More

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Muhammad Akash's image
Question added by Muhammad Akash
1 year ago

You call me but I could not hear you clearly ?‎

Hi you were call me but I could not hear you clearly ‎

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Salam Assi's image
Question added by Salam Assi Customer Service Officer Etihad Bank
7 years ago
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Mohammad Al-Masrat's image
Question added by Mohammad Al-Masrat Call Center Executive Softon Group
9 years ago
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Waqas H Mehr's image
Question added by Waqas H Mehr Sr. Manager Operations IBEX Global (A TRG Company)
9 years ago

How to ensure every call is a FCR? ‎

Every call is important but in a busy industry like call centers everyone ensure First Call Resolution and avoid reputation of calls‎

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Tommy Cooper's image  
Answer added by  Tommy Cooper
1 year ago

Voiptime https://voiptimecloud.pl/ zapewnia szeroki zakres wsparcia i konserwacji dla swojego wielokanałowego oprogramowania cloud call center. Stawiają swoich klientów n ... See More

Red Velvet's image  
Answer added by  Red Velvet
1 year ago

Witam wszystkich. Chciałbym tylko dodać, że przy wyborze wielokanałowego oprogramowania call center w chmurze ważne jest, aby wziąć pod uwagę nie tylko jego funkcjonalnoś ... See More