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Customer Focus
Complaint Handling
Complaint Management
Complaints Management
Customer Support
Khaled Elkaramany's image
Question added by Khaled Elkaramany Export general manager Universal group
7 years ago

What action you could take to transfer a negative feedback from customer to your management? ‎

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Restaurants Management
Customer Service
Complaint Management
Complaints Handling
Hospitality
Naeem Iqbal's image
Question added by Naeem Iqbal Restaurant Operations Manager Koyla Lounge & Cafe & Restaurants
9 years ago

How you will satisfy a hyper guest if found any " foreign object" in food?‎

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Complaint Handling
Complaint Management
Customer Relationship Management
akram adel's image
Question added by akram adel Assistant manager /Analyst customer complaints mohamed nasser al sayer & sons
10 years ago

Could you specify why Customers complained ? What the root causes which push the customers to file a complaint? ‎

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Project Work
Teamwork
Team Building
Complaint Management
Management
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Question added by frozan amin Customer Support Center Manager Cummins
11 years ago

If your company is assigning a new project would you prefer handling it alone or you would prefer to have a team work ? ‎

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Customer Service
Customer Loyalty
Complaint Management
Management
Tamer ahmed's image
Question added by Tamer ahmed Senior account Manager TIMWE group
8 years ago

How would you receive and handle a compensation seeker, and best way to cut it out?‎

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Renovation
Complaint Management
Management
Ziad Chehabeddine's image
Question added by Ziad Chehabeddine General Manager Warwick Hotels
7 years ago

Hotel under renovation. guest complaining. all hotels are full. how do you face this complaint as a GM? knowing that location is convenient for the guest? ‎

there was no information about renovation when hotel was booked online‎

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Customer Interaction Management
Customer Focus
Complaint Management
Administration
Management
Shukri Ibrahim's image
Question added by Shukri Ibrahim Administration Officer Rezayat Company Ltd
7 years ago

How to react to complaining customers?‎

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Customer Service
Complaint Management
Complaints Management
Customer Service Management
Lana Oudeh's image
Question added by Lana Oudeh PR Coordinator Al Ghanem
6 years ago

Writing letters of complaint is a favorite exam task. Have you ever actually written a letter of complaint? What was the result? ‎

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Complaint Management
Grievances
Human Resources
HR Management
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Question added by Lalrin Diki
6 years ago

List the differences between DISSATISFACTION, COMPLAINT, and GRIEVANCES?‎

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Complaint Handling
Complaint Management
Hotels
Hotel Management
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Question added by jovanie castillo waiter Hotel Roma
7 years ago

What is the best thing to do if there is guest complaint?‎

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