Trending Customer Driven Discussions

Transférer ost vers pst perspectives?‎

Pour réparer le fichier Outlook OST et exporter le fichier OST vers un fichier pst via le logiciel de conversion de fichier Outlook OST. Outlook OST to PST Converter Tool‎ ... See More

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3

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3

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308

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0

Comment exporter PST vers MBOX ?‎

Comment exporter PST vers MBOX ?‎

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2

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2

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31

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0

When talking to a customer on the phone, what should you do? ‎

  1- interrupt them as soon as you know the solution to their problem 2- tell the customer you don't know the answer and can't help them 3- listen to them, t‎ ... See More

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29

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31

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712

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9

Is there such thing as a difficult person when it comes to customer service? ‎

A. No, all people are easy to work with B. Yes, customers are inherently difficult C. No, the correct view is there are difficult situations and interactions D. None o‎ ... See More

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357

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352

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3490

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8

If your colleagues describe you as "dynamic and very active employee",what can you do to keep on healthy competition among cooperative team work?‎

Every one in his/her work will definitely face jealousy colleagues. And when jealousy strikes at the workplace, it is recommended that you avoid taking that resentment ou‎ ... See More

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23

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21

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952

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16

This is a scoring process used to help a company determine which customers the company should target in order to maximize profit. Which is it? ‎

a. customer valuationb. spend managementc. mean opinion scored. business impact analysis‎

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11

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14

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877

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Which is important for you: to achieve and acquire the respect or love of your colleagues at work?‎

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8

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4

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239

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15

Would you say that customer service on social media is easier than customer service with human interaction? Why?‎

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58

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58

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777

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3

How To Make Phone Conversations With Customers Better?‎

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3

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6

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161

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3

If one customer made a personal complaint because of their own opinion, but the action needed to be taken will affect other customers, what do you do?‎

Suppose one customer complained that they don't like the fact that you have music playing in your store or that the layout of items is not appropriate. Would you tak‎ ... See More

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4

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7

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202

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3