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What's beyond the Initial Sale It's crucial for sales professionals to understand that closing a deal is just the starting point.
During that time there was a port congestions and releasing of container from pier and arranging of delivery was very difficult, some vessel omited from original port des ... See More
Problem Solving,Effective problem solving involves identifying the root cause of a customer's problem and coming up with effective solutions. It's about thinkin ... See More
[1] Not to take it personal, nor not to fill in pre- judging scenario. [2] Know well what is the customer wants; sometimes read in between what is hidden and what is said ... See More
Reflecting on my achievements from the previous year, one significant accomplishment stands out that I believe should be highlighted or rewarded: Key Achievement: Success ... See More
We started the new Enterprise Support department in July 2021 and initially, we started getting CSAT = 4.2 or 4.3 (out of 5) from our customers and NPS = 35%. I worked cl ... See More