Trending Customer Insight Discussions

Describe a time when you had a difficult customer, and how you handled that situation to win the sale.?‎

What's the best way to establish a relationship with a customer?‎

Good customer service , so what?‎

What are your skills and strategies to become an effective and efficient Customer Service Representative? ‎

Customer Service ‎

How sales will response to a restless and unhappy customer?‎

Do you agree to ask customers about their feed-forward and ask them about how to be better?‎

Do you think that this idea will show the customers that you are not really satisfied with your own services or do you believe that it will give you new ideas to attract ‎ ... See More

How to deal with awkward and annoying customers and what do you think about customers who think you don't have feelings? ‎

What do you think of these six predictions about customer service? See attached:‎

1. Face-to-face video communications will increase. 2. Real-time messaging will outpace email. 3. Bots (and AI) will help professionals, not replace them. 4. Blockchai‎ ... See More

Physical interaction with the customers or virtual interaction with the customers - which is more powerful for getting business efficiency feedback?‎

Can Customer Service Touch Your Soul?‎

What words are music to the ears of your customers? ‎