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Abaker  Yagoub Hamid Ahmed's image  
Answer added by  Abaker Yagoub Hamid Ahmed, مشرف خدمة عملاء, مجموعة عبدالرحمن صالح السنيدي
1 day ago

من خلال فهم احتياجات العملاء وتدريب فريق خدمة العملاء وتحسين قنوات الاتصال وقياس رضا العملاء وتطوير حلول بشكل مستمر  ... See More

Syed Ajaiz's image  
Answer added by  Syed Ajaiz, Head of Procurement and Warehousing, Alpha Trading — Hyderabad, India
1 day ago

Providing the updated and relevant information to customer.

Sunny Francois Peters's image  
Answer added by  Sunny Francois Peters, Operations Manager, Amazon Development Centre
3 days ago

  The question of whether Excellent Customer Service or Good Quality overrides the other depends on the specific context of the business and customer expectations. ... See More

Sherif Sabry Mohamed Hassan  Abdalla's image
Question added by Sherif Sabry Mohamed Hassan Abdalla Strategy marketing manager El Nasr manufacturer for Sulfonic acid and Sodium Silicate
1 year ago

How would you satisfy a very angry customer/client who need to return an item after exceeded the warranty time frame?‎

A client have bought an electronic device and after exceeded the warranty time period the client wish to return the item and get a full refund. Client haven't mentio‎ ... See More

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jade lintnaar's image  
Answer added by  jade lintnaar, Asset and Insurance Clerk, Witzenberg Municipality
8 days ago

The importance of excellent customer service versus good quality largely depends on the industry and customer expectations. In sectors where customer loyalty and relation ... See More

Aya Fekry's image
Question added by Aya Fekry Certified Professional Coach / Freelance Perception Key
7 years ago
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1941
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10607
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57
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Fatjona Shehi's image  
Answer added by  Fatjona Shehi, Procurement & Commercial Specialist , Assaco Design Metal Constructions WLL
3 years ago

Good products keep costumers interested, but sales and after-sales services keeps them loyal

Joshua Nuertey Akwetey's image  
Answer added by  Joshua Nuertey Akwetey, Bus Driver, Jonsak Ghana Limited
12 days ago

Good quality over rides excellent customer service. Quality products leads to customer loyalty and retention followed by after sales service brings about goodwill 

atef hammami's image
Question added by atef hammami Contact Centre Leader Malomatia
1 year ago
Answers:
1
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30
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1
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Default profile image  
Answer added by  Deleted user
9 years ago

1 . keep the good appearance without being over dressed . 2 . use a fluent clear language with an acceptable voice tone . 3 . believe in the quality of your product and s ... See More