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Myriam Assaad's image  
Answer added by  Myriam Assaad, Hotline officer, Akkarouna
3 days ago

Good quality is foundational, but excellent customer service enhances value and loyalty. Both are important, but service can give a competitive edge.

Sherif Sabry Mohamed Hassan  Abdalla's image
Question added by Sherif Sabry Mohamed Hassan Abdalla Strategy marketing manager El Nasr manufacturer for Sulfonic acid and Sodium Silicate
1 year ago

How would you satisfy a very angry customer/client who need to return an item after exceeded the warranty time frame?‎

A client have bought an electronic device and after exceeded the warranty time period the client wish to return the item and get a full refund. Client haven't mentio‎ ... See More

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19
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Assad Abdalla  Salman's image  
Answer added by  Assad Abdalla Salman, Venue Manager, Doha Expo 2023 , AND MARKETING & EVENTS
8 days ago

Of course, excellent customer service can rarely compensate for a weak product. But poor customer service can quickly negate all the advantages associated with delivering ... See More

Ganga Acharya's image  
Answer added by  Ganga Acharya, Office girl, Abudhabi national hotel and compass catering
8 days ago

Good quality is maintained at excellent customer service. So it is excellent customer service.

HANNAH ROIZA SANOY's image  
Answer added by  HANNAH ROIZA SANOY, Front Desk Clerk , Cashier and Waitress, Hotel Camila 2
25 days ago

Excellent customer service over rides good quality. It is because when you have excellent customer service you will have great relations with your guests, that will be th ... See More

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Mohsin Akram Ansari's image  
Answer added by  Mohsin Akram Ansari, Administrative Assistant, Professional Realtors of Pune Welfare Association
8 days ago

Excellent customer service enhances immediate satisfaction and fosters loyalty, while good quality ensures sustained customer satisfaction and reliability over time. Both ... See More

Syed Shah's image  
Answer added by  Syed Shah, Brand Development Manager, Brand Guru Global
8 days ago

When it comes to choosing between excellent customer service and good quality, excellent customer service often takes precedence. Great service fosters customer loyalty, ... See More

Fatjona Shehi's image  
Answer added by  Fatjona Shehi, Procurement & Commercial Specialist , Assaco Design Metal Constructions WLL
2 years ago

Good products keep costumers interested, but sales and after-sales services keeps them loyal

atef hammami's image
Question added by atef hammami Contact Centre Leader Malomatia
1 year ago
Answers:
1
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Views:
30
Vote Count:
1
Answer should contain a minimum of 25 characters.