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Ahmed Maher's image  
Answer added by  Ahmed Maher, IT SECURITY OPERATIONS SUPERVISOR, Technip Energies
17 hours ago

Both excellent customer service and good quality are crucial for business success, but their importance depends on the context: Excellent Customer Service often override ... See More

Naqash Abbasi's image  
Answer added by  Naqash Abbasi, Senior Security Officer / CCTV Operator , Grand Properties LLC
1 day ago

Excellent customer service often overrides good quality because it builds trust, loyalty, and long-term relationships, even if the product quality is average. Customers a ... See More

Ilyass Bartaai's image  
Answer added by  Ilyass Bartaai, Founder And Managing Director, Sustaincore
3 days ago

Personnaly , i like this : Seeing through the customer the service provided by customer support ,this link quality and enhance customer satisfaction .

ساميه شعبان shaban's image  
Answer added by  ساميه شعبان shaban
3 days ago

Customer service because the customer is able to explain the quality of the product and is able to acquire the customer 

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Answer added by  Rehab Ahmed , EVENT & BANQUET MANAGER CAPITAL CATERING, ADNEC EXHIBITION CENTER
3 days ago

Excellent Customer Service often overrides Good Quality because a positive customer experience can build loyalty and trust, even if the product or service quality is not ... See More

Kurshid Saupi's image  
Answer added by  Kurshid Saupi, Branch Supervisor, Ph Global Jet Express, Inc.
3 days ago

excellent customer service can help build brand loyalty, even in the presence of lower quality. If customers feel valued and well-treated, they may return to a brand desp ... See More

Abdullah  Malik Muhammad Akram's image  
Answer added by  Abdullah Malik Muhammad Akram, branch relationship manager, Bank Alfalah - Other Locations
4 days ago

Whether Excellent Customer Service or Good Quality overrides the other depends on the specific context and industry, but generally, both are crucial for business success. ... See More

Syed M S Wajid's image  
Answer added by  Syed M S Wajid, Director Strategy & PMO, Business Solutions & Services
4 days ago

Quality builds trust, while service builds relationships. Ideally, they go hand in hand, but if forced to choose, excellent customer service can salvage a good-not-great ... See More

Abaker  Yagoub Hamid Ahmed's image  
Answer added by  Abaker Yagoub Hamid Ahmed, مشرف خدمة عملاء, مجموعة عبدالرحمن صالح السنيدي
6 days ago

من خلال فهم احتياجات العملاء وتدريب فريق خدمة العملاء وتحسين قنوات الاتصال وقياس رضا العملاء وتطوير حلول بشكل مستمر  ... See More

Syed Ajaiz's image  
Answer added by  Syed Ajaiz, Head of Procurement and Warehousing , Alpha Trading Scientific
6 days ago

Providing the updated and relevant information to customer.