Trending Efficiency Optimization Discussions

What is the most important quality required for outstanding customer service?‎

Up to how many hours a white collar worker can efficiently work out of 8 daily working hours and what should be the perfect working time schedule?‎

 

Answer added by  Ahmed Abd Al-Rahman, Merchandisers Manager, LG Mobiles
11 years ago

1- Polite and suitable voice. 2- Smiley face "Even if in the phone". 3- Knowing how to deal with all kind of customers. 4- Able to handle the angry customers. 5 ... See More

 

Answer added by  Deleted user
11 years ago

Listen, listen and listen to the customer! there are only 3 types of customers, learn to recognize which type you talking to by listening. This will help you to find the ... See More

 

Answer added by  Abdulbaqi Seraj El-Din, مدير التسويق والمبيعات , شركة تقنية البناء
11 years ago

Employee efficient Good speaker Express Service Avoid negative aspects of your product or service Good treatment

 

Answer added by  Binod Timsina, Human Resources Business Partner , CG Corp Global │ Chaudhary Group
11 years ago

Polite way of response, Smiley face, attractive appearance with good dealing

 

Answer added by  Tahir Mahmood, Freelance Accountant, Mazdoo Accounting
11 years ago

maximum5

 

Answer added by  Faisal Ba-aqeel, Procurement and Facility Manager - KSA, Delivery Hero
11 years ago

Hi All, I do agree with Ms. Tahani's answer and the other below friends as well, Besides: - Having the knowledge / vision of avoiding the problems to happen !! so ... See More

 

Answer added by  haytham laag
11 years ago

Eight hours per day but u can let them use the flex time option

 

Answer added by  Youssef Khalil, Customer Service representetive, Sykes
11 years ago

Active listener good communication skills willing to help satisfy the customer giving a 150 % of effort making sure that the customer is enjoying the service asking if ... See More