Trending Escalation Discussions

As a Customer Service Agent, how would you evaluate the case/issue priority? And how do you know that the customer isn't exaggerating about it?‎

Price escalation, is this provide accurate price variation for the contractors' Bill?‎

For specify time period...‎

As an employee, How do you avoid escalations?‎

What is the best way to calculate the escalation in the tender study?‎

tender‎

 

Answer added by  Jonathan Catindig, ESL Instructor / English Teacher, Al Ezdihar Language Institute
6 years ago

All cases or concerns must be prioritized. Customer service is provided to answer and solve the concerns of our customers to satisfy their needs. If it is based on a comp ... See More

 

Answer added by  ALAMGEER HUSSAIN HASHMI, REGIONAL SALES & OPERATIONS MANAGER, Uth Healthcare Pvt., Ltd
6 years ago

Systemaric Selling Dialog is the way to understand priorities of customer.This sales dialog will make you to understand the customer needs by probing him through three dr ... See More

 

Answer added by  Helberto Hallera, Visual Merchandiser, Affordables Fashion
6 years ago

every customer are your priorities. thats is a part of your service as a sales personels or even you are the managers. you must bear in your mind that the customer is alw ... See More

 

Answer added by  Abdulrahman AlJoubi, Management Consultant, Retaj Lubricants & oil refinery
6 years ago

As a customer service center, I should treat every case has priority situation.  

 

Answer added by  Syed Tariq Qamar Ali, Administration Assistant
6 years ago

My answer was going to be almost the same like By melanie basuel . I agreed.

 

Answer added by  melanie basuel, inspector coordinator, applus velosi
6 years ago

if it is related to quality, i will prioritize it. prioritization of case depending upon the needs of the customer. clarify the complain, get the complete details so you ... See More