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Ernie DeLong's image
Question added by Ernie DeLong Team Leader Al Bayariq Program, Al Shaheen L.L.C
9 years ago
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Saeed Mohammed Saleem's image
Question added by Saeed Mohammed Saleem Sales cum Cashier Unique Foods co
11 years ago
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3202
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Ahmed Abd Al-Rahman's image  
Answer added by  Ahmed Abd Al-Rahman, Merchandisers Manager, LG Mobiles
11 years ago

1- Listening very carefully without saying any word. 2- Ignore bad words. 3- Eye contact. 4- Let your customer feel that you're really care about his problem. 5- Mak ... See More

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Answer added by  Deleted user
11 years ago

Maintain confidentiality  *  Secretariat *  Knowledge * Communication skills *   And frankly, the basic qualifications in English and mathematics and the way of good clot ... See More

Mohd Naseer Ahmed's image  
Answer added by  Mohd Naseer Ahmed, Payroll Officer Cum Bookkeeping, ADP PVT. LTD INDIA
11 years ago

Steps for Customer Care executive: 1. Listen to the customer patiently. 2. Ignore Un necessary words. 3. Have sympathy and caring towards him. 4. Use soft skills wit ... See More

Jaffar Sadiq Ahmed Basha's image  
Answer added by  Jaffar Sadiq Ahmed Basha, Engineer, Tech Mahindra
11 years ago

In my opinion, good communication with people is important.

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Answer added by  Deleted user
11 years ago

Its all about how you deal now...1) Let him vent his anger. Dont EVER EVER interrupt a customer. Let him speak and shout or yell.2) Listen to every word he says.3) Dont t ... See More

Abdulbaqi Seraj El-Din's image  
Answer added by  Abdulbaqi Seraj El-Din, مدير المبيعات والتسويق, مجموعة شركات سمارت ستون
11 years ago

Patience and restraint Addressed to solve the problem of the client properly To provide for the client and drink calm Customer care as required and rectify errors