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If a customer service expert wants to change his career, which would be the most suitable position for him?‎

At which level in the organization chart the customer service manager should be? And to whom he must report?‎

 

Answer added by  Ahmed Abd Al-Rahman, Merchandisers Manager, LG Mobiles
11 years ago

I think it will be the sales field .. The both are very familiar.

 

Answer added by  Anita Viherpuro, Consultant, Presentte Oy
11 years ago

It's all up to her or his aspiration and interest, not in any stereotypias linked to professions. Architecht, physiotherapist or writer maybe? Be true to yourself, t ... See More

 

Answer added by  Maha Ismail Ahmed, Supply Chain and Customer Service Manger, IFFCO Group
11 years ago

Mangment..reporting to the commercial Manager or GM

 

Answer added by  Maha Ismail Ahmed, Supply Chain and Customer Service Manger, IFFCO Group
11 years ago

Customer relation..or Sales..hospitality are really linked

 

Answer added by  Farah Mjalli Al Rawashdeh, Marketing Manager, Tala Bay
11 years ago

he should be the manager of his, and he reports to the operation manager not the GM cause that's who the OM reports to.

 

Answer added by  Hany Hassan, General Manager, Human Hub Middle East & Africa www.humanhubmea.com
11 years ago

Dear Mr. Ali It is due to many elements: 1.Are you selling a service or a product ? 2.How big is your clients list ? 3.How big is your organization ? However generally it ... See More

 

Answer added by  Nadia Ahmed Mohammed Saeed, T/L. Credi t& Risk, Canar Telecommunication Co. LTD.
11 years ago

The Commercial Department (under the C.C.O- Chief Commercial Officer who lead under his Commercial department the following:: - Customer Service department (Customer Ser ... See More

 

Answer added by  Abdulbaqi Seraj El-Din, مدير المبيعات والتسويق, مجموعة شركات سمارت ستون
11 years ago

the best position is salesman