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A professional and high quality customer care representative has to have a positive attitude towards all customers and the patience needed to turn an angry customer into ... See More
Every One Knows well that ITIL Provides a Standard Frame work for Impelementing Best Practices.There are certain challenges while Implementing ITIL Process in GCC Countr ... See More
good organizations always perform special training sessions for their customer service employees, to add more quality in their public dealing. regarding the above questi ... See More
Though email and telephone Customer Service has the same weight when it comes to providing information, I would still prefer telephone Customer Service because it is more ... See More