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Annie Smith Annie Smith's image
Question added by Annie Smith Annie Smith Senior IT Officer PHOENIX CONTACT INDIA PVT LTD
8 years ago
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Question added by Abdul Rahman El Soloh Managing Director Think Smarter Business DMCC
10 years ago
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Question added by Michael Landsman
11 years ago
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Question added by Sherif Elsherif Head of electrical maintenance and control department PEN TEC ( ROTO)
11 years ago
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Yazan Abu Al Rous's image  
Answer added by  Yazan Abu Al Rous, Business Development Expert, Arab Reporters for Investigative Journalism
11 years ago

A professional and high quality customer care representative has to have a positive attitude towards all customers and the patience needed to turn an angry customer into ... See More

Mohammed Hayat Ahmed's image  
Answer added by  Mohammed Hayat Ahmed, Team Lead-IT DataCenter Operations, Confidential
10 years ago

Every One Knows well that ITIL Provides a Standard Frame work for Impelementing Best Practices.There are certain challenges while Implementing  ITIL Process in GCC Countr ... See More

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Answer added by  M OMER IQBAL , Project Manager, CHINA COMSERVICE CCS SAUDI
11 years ago

good organizations always perform special training sessions for their customer service employees, to add more quality in their public dealing. regarding the above questi ... See More

Julie Anne Calaycay's image  
Answer added by  Julie Anne Calaycay, Implementation Advisor I, Acquire Asia Pacific Philippines Inc
11 years ago

Though email and telephone Customer Service has the same weight when it comes to providing information, I would still prefer telephone Customer Service because it is more ... See More