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The different stage of a service in a restaurant, first by greeting the customer. See the customer if he has reserved a table. Announcing the menu, taking orders, setti ... See More
Customer satisfaction has become the only differentiator to cause loyalty an excellent customer service tool is the object to achieve and achieve. Satisfying a customer h ... See More
Yes, The Service Desk team is responsible for the incident till closure. The service desk team is responsible for the opening, monitoring, assigning, monitoring the progr ... See More
Yes.. Of course, all the incidents should be recorded by service desk as they are the team who actually get in touch with customers at most of time. This will help the t ... See More
Incidents should always be recorded to Service Desk in order to record and provide a more robust solution to any request, error and problems that a system may encounter. ... See More