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Question added by Md Fazlur Rahman Procurement Specialist Engineering and Planning Consultants Ltd
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Question added by Firoz Alam Firoz alam QA/QC Piping Inspector Consolidated Contractors Company - Saudi Arabia
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Question added by Justin Aliekwue HSE Supervisor Septa Energy Nigeria Limited
10 years ago
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Question added by Mohammad Hamad Assistant Director, Administration New York University
7 years ago

What role does emotional labor play in the customer service experience? ‎

Emotional labor refers to the idea that individuals in the service industry are obligated to manage their feelings in order to cater to the needs and satisfaction of cust‎ ... See More

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