Trending Service Operations Discussions

If you work as a customer service representative before, do you think you can be an asset when working in the administration?‎

Should customer service hotline be open 24/7?‎

How do you differentiate good customer service from superior customer service?‎

What are the operations standards for service center?‎

Why is it important to maintain the ipb in any retail company ?‎

IPB or Items per bill tells about the number of items billed per transaction & if it increases then it means the Customer Service is improving.On the other hand if it‎ ... See More

How to satisfy your customers however your service department daily received so many customers complaint regarding your quality job? ‎

What are the best possible way to improve ones career progression? For one in customer service which are the best parallel fields to step in?‎

When a customer gets out with smiling face it means you gave him/her his required things is that true ?‎

 

Answer added by  Jaber Hussien, Sales And Marketing Manager, Tabalsa Arabia Factory, ETE Group
11 years ago

GOOD customer service is the ability to meet the customers needs SUPERIOR customer service is the ability of an organisation to constantly and consistently exceed custom ... See More

 

Answer added by  Afrazkhan Pathan, Senior Service Manager, Tieto
6 years ago

Yes, I can be an asset. Customer Service is more on assisting customers and clients So in this case you already have an experience.