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Umer Aziz Tanoli's image
Question added by Umer Aziz Tanoli BRANCH OPERATION MANAGER MCB BANK LIMITED
10 years ago

What is your first response and how do you handle it when a customer forgets his/her transaction and he/she said ''i don't do this''? ‎

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Transaction
Transaction Coordination
Transaction Services

What is your first response and how do you handle it when a customer forgets his/her transaction and he/she said ''i don't do this''? ‎

Alamgir Khan's image  
Answer added by  Alamgir Khan, Senior Accountant, Seattle Project Management Services
10 years ago

First tell him the date & time that he/she initiated the transaction and try to persuade him. If he does not agree to that then provide him with a proof like, if the ... See More

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