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Voice API enables the creation of automated and personalized customer interactions with AI. It has become an important part of the contact center of several business orga ... See More
Regards, Ahmed.
Thanks for reading and answering it. Regards, Ahmed.
If the customer introduces himself as Dr John Abraham call him by that full name. If the customer says hi I am John then you respond by calling him John. Do you agree?
I'm using the default Auto attendant script in Cisco Unified Communication Express that prompts to press1 to enter the extension number. When entering the number fol ... See More