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How do you think the importance of customer service, troubleshooting of hardware and software, video conferencing and OS in the field of IT?

IT Solutions
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Question added by Zeeshan Mehbub , Sr. Project Coordinator , Inbox Business Technologies Pvt (Ltd) Islamabad
Date Posted: 2013/06/20
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Johan Naude
by Johan Naude , Regional Client Executive , SAS Institute

These are all key points in the success of the solution.  I have been a Service Delivery Manager for Zain Africa in Kenya and did all the above since we had the main servers based in Kenya and Zain staff all over Africa that required support on their workstations

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