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What are the 4C's of Coaching?

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Question ajoutée par Saiful Islam Hiron , Site HR Manager , Handicap International
Date de publication: 2014/07/26
LABIB KOOLI
par LABIB KOOLI , Director of the Sectoral Center for Training in Hotel Technologies at Southern Hammamet , Tunisian Vocational Training Agency (ATFP)

The4 C's are:

1. Concurrence2. Content3. Commitment4. Congratulations or Continuation

 

Let's cover them one by one:

Concurrence is critical. Unless you and the trainee agree (concur) that there is a gap,  and they commit to the improvement that's needed, you won't be able to coach to your full capacity for effectiveness. We need concurrence. Both you and the employee need to concur there is an issue. Once that's done, we can go on to the Content.

 

The Content: What's important is to identify the content that needs to be improved. What needs to be done? What are some of the issues involved? Normally when coaching is needed, it's either due to the fact that the employee doesn't know how to do the job (they just don't 'get it') or doesn't want to do the job. You need to find out which it is. The coach and the employee need to agree on the content, the issue and the problem. Only then can they make a commitment to solve it.

 

Commitment: The coach and the trainee need to agree. They can then make a commitment to solve the problem. Normally we're working with an intelligent, conscientious employee who wants to do a good job. With some coaching, the job will be done right.

 

Congratulations or Continuation: Once you and the employee have found the content that needs to be corrected, and you give them the instruction on how to do it right, and there is commitment it will be done, it's time for CONGRATULATIONS. Let them know they've done a good job. This is critical. It's most important you don't leave that part out. Worse-case scenario, its continuation. A little more work may be needed with some employees to reach the congratulations step.

faiz ul hassan hassan
par faiz ul hassan hassan , Internship , Aqsa Travel Lahore

concurrence 

content

commitment

congratulations

Utilisateur supprimé
par Utilisateur supprimé

control of result

continuous learning

current information (up-to-date)

catering within the session

As Saleh
par As Saleh , Recruitment Manager , Saudi House Recruitment

Confidence

communication 

comments

control 

 

Mostafa Amin
par Mostafa Amin , Webmaster , Self Employed

I don't know :)

Saiful Islam Hiron
par Saiful Islam Hiron , Site HR Manager , Handicap International

       Confidence

 

       Control

 

       Concentration

 

       Commitment

 

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