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How Did You Find The Customer Service?

Retail Customer Service Sales
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Question ajoutée par Mohamed Samir Hanafy Ahmed , Sales And Marketing Supervisor , Alsayyaf For Garments
Date de publication: 2014/08/05
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Jahanzeb Rasheed
par Jahanzeb Rasheed , Call Center Supervisor WFM & MIS , Pakistan International Airline Contact Center

Meeting customer expectation, first time, every time, all the time, and solving their problems in their own ways.

Ibrahim Hussein Mayaleh
par Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

- Listen and pay attention

- Show respect

- Show involvement

- express your interest in serving them

Haseeb Khalid
par Haseeb Khalid , Sales and Promotion Manager. , Medi Urge

ultimate goal of Customer service is to get maximum satisfaction of customer at every stage of sale cycle.

 

Based on what i have understood from your question intention  . 

kowlesh kumar

its a interative way to provide service to others. one can know about different types of people and their ethics. one can explain the usefullness of his company

Oluwafemi Olatunji
par Oluwafemi Olatunji , Customer care officer , Da king

this is the most interesting aspect that always keep customers interest at hand and ready to give excellence service at all time

Velayudhan Pk
par Velayudhan Pk , Director , Directorate of Collegiate Education, Kerala

Hear the customers patiently and with due respect.  Then present the prodect or service with its unique features.  Provide the service or offer the same whenever the customer demands it.

Vidyut Chandra Patange
par Vidyut Chandra Patange , CONSULTANT & TRAINER , SRH MANAGEMENT CONSULTANTS AND TRAINERS

1. Positive Attitude-'Can do' attitude. It's deciding to do whatever it takes to help the customer,

2. Keep your Promises-Do regular checks on the progress you made on delivering what you promised.

3. Listen to your Customer-In business you get what you want by giving other people what they want.

4. Delight your Customer-Work hard at making sure that your customer gets the maximum (value) out of your product or service. 

5. Trust your Customer-Simply trust your customers: you'll be greatly rewarded.

6. Work as a Team-Make it a habit to engage the help of others in the company

7. Train-Confidence in execution comes from repetition

8. Do it NOW!-Don't wait. Do what's important, right away!

khaled Ibrahim Sayed Abd El Salam Ibrahim
par khaled Ibrahim Sayed Abd El Salam Ibrahim , Chief Accountant , -ElMehy engineering company

First you mean from your question about the Job  istelf or our opinoin for the service, however for first as CSR i hink not any one can work as it needs a hard skills MUST be as , meaning what if any customer insult you or angry or speak to you with high tune volume by sequence it needs skills than other people to Join it , SECOND as reciver for the services i thinks its depends on2 factors , first the customers needs , second if customers needs can be solved on time or need time and MUST make follow up with him / her to always lets the customers feel for sure he / she is number1 to the company.

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